LEGAL REFERENCE

a02s par aapka privacy hamara zaroorat hai

Jab aap a02s par account kholitay ho, aapka naam, email, aur payment details secure rakhna hamara farz hai. Hamari privacy policy yeh batati hai ke hamari data kaunsi...

Data EncryptionAccount VerificationPayment SecurityYour Control Rights
a02s a02s par aapka privacy hamara zaroorat hai

Hamari privacy approach: konkrit tafseelat

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY SAWALON KE LIYE

Hamari support tab aapka data related sawaalon ka jawab deti hai

Team online

Email Support

[email protected] par likho—24 ghante mein reply milega. Apni account issue ya data request ke baare mein poochho.

Live Chat

Lobby mein live chat open karo. Privacy-related sawaalon ke liye dedicated team tayyar hai, walau yeh general support se alag ho sakta hai.

Account Settings

Apne profile mein jao—wahin apni personal information dekhna, update karna, ya certain data delete karne ka option hai.

SECURITY KE ZAMANAY MEIN

Hamari privacy practices: kyun aap secure ho

Encrypted Storage

Aapki personal information servers par encrypted form mein store hoti hai. Agar database access ho jaye, data readable nahi hota.

Verified Payments Only

JazzCash, Easypaisa, SadaPay aur Raast withdrawals sirf verified accounts se hi process hoti hain. Fake withdrawals ruk jayti hain.

No Data Selling

Hamari aapki personal information marketing companies ko nahi dete. Sirf legal cases mein authority ko share karti hain.

Session Security

Aapka login session automatically expire ho jata hai 30 minutes ki inactivity par. Shared devices par logout karna zaroori hai.

Password Protection

Aapka password hashed format mein store hota hai—yani hamari team ko bhi actual password nahi dikh sakta.

Audit Trail

Jab bhi aapka account mein koi withdrawal ho ya email change ho, hamari notification de deti hain. Suspicious activity dekha? Report karo.

AAPKA HAQOOQ

Privacy policy ke ander aapko kaun se haq hain

01

Access Request

Apna poora data download kar sakte ho email se request karke. 7 din mein file bhej denge.

02

Correction Right

Agar naam ya email galat ho gaya, apne account settings se update kar sakte ho.

03

Deletion Option

Account close karte waqt, apni personal data delete krane ko kah sakte ho (legal records ko chhod kar).

04

Withdrawal Consent

Hamari marketing emails receive na karna chaho to unsubscribe kar sakte ho anytime.

05

Data Portability

Apna transaction history CSV format mein export kar sakte ho. Dusre platform par move karna chahen to possible hai.

06

Cookie Control

Browser settings se cookies block kar sakte ho. Kuch features slow ho jayenge lekin aapka haq hai.

07

Complaint Filing

Agar privacy violation mahsoos ho to [email protected] par formal complaint bhej sakte ho.

AAPKI INFORMATION, AAPKA CONTROL

Privacy policy ke core elements jo aapko maloom hone chahiye

Minimal Collection Hamari sirf woh information collect karti hain jo account secure...
Local Payment Rails JazzCash, Easypaisa, SadaPay aur Raast se deposits aur withdrawals hamari...
Transparent Retention Aapka data account open rehte tak store hota hai. Account...
No Tracking Ads Hamari third-party ad networks ko aapka behavior data nahi dete...
Verification Once Aapka identity first withdrawal se pehle verify hota hai. Baad...
Support Access Limited Hamari support team aapke account details sirf aapki direct request...

Privacy policy ke baare mein aksar pooche gaye sawaal

Hamari aapka JazzCash account number directly store nahi karti—sirf encrypted reference store karti hain. Agar fraud ho to aapka withdrawal block kar denge aur account lock kar denge. Tafseel ke liye support se contact karo.

Nahi. Hamari Easypaisa ko sirf transaction authorise karne ke liye request bhejti hain. History mein sirf a02s ke servers mein reh jati hai. Law enforcement authority ke order par hi share karti hain.

Personal data 30 din mein delete ho jata hai. Tax aur anti-fraud records 7 saal legal requirement ke hisaab se store rahe gi. Payment confirmation receipts permanent reh saktay hain kyunke ye transaction history ki jaroorat hai.

Dono ne aapka phone number, CNIC reference aur bank account details ki zaroorat hoti hai. Hamari ye info secured channels ke through SadaPay/Raast ko bhejte hain—sirf withdrawal process ke liye, stored nahi.

Hamari aapka IP address aur rough location record karti hai security ke liye—agar unexpected location se login ho to alert dete hain. Exact location tracking nahi karti. Browser privacy settings se location permission deny kar sakte ho.

Backed-up data secure servers par hai jo Pakistan-supported regions ke supported infrastructure par hain. Encryption in-transit aur at-rest dono mein hai. Regular security audits karti hain taakay breach na ho.

Haan. Major changes par email bhejenge. Minor updates ke liye site par notice laga denge. Policy ke sath 'last updated' date bhi hoti hai. Account mein settings mein notification preferences set kar sakte ho.